More and more organisations are relying on Microsoft’s productivity platform to support critical applications, information and processes.
It’s vital the correct support model in place to ensure the platforms are performing to the required level, and are available to support all business functions.
EnSure supports the full Microsoft Productivity Platform, whether on-premise, in the cloud, or both. It enables you to focus on your business without worrying about day-to-day issues.
EnSure gives you peace of mind. When a technical issue impacts your business operation, you don’t need to worry about support costs. You’ll have unlimited support calls for a fixed monthly fee.
EnSure is a proactive support offering, underpinned by Ensyst’s ITIL-based service desk and processes and highly qualified Microsoft experts that focus on ensuring your Microsoft Productivity services are performing at optimal level, reducing issues and the risk of downtime.
cloud-manWhat you’ll get with EnSure
Fixed monthly fee
Unlimited support calls
Service Level Agreements (SLAs)
Backing of an ITIL-based service desk
Change, incident and escalation management
Access to certified and experienced Microsoft technical experts
Proactive patching and maintenance
Guidance on future technology enhancements
EnSure provides insurance for your Microsoft Productivity platform.
Click on the logo for more information about individual EnSure offerings
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Ensure offers the support and technical expertise you’ll need, either for individual applications, or for your entire Microsoft platform.